Test chat with your saved content
Start a test chat, understand which content it uses and restart it to check later edits.
Updated
Start a test
- Save the article changes you want to test.
- Open test chat from the editor or an authenticated saved preview.
- Choose Start test.
- Ask questions to check the answers against your saved content.
Start test takes a snapshot of saved public articles and eligible private guidance. Staff-only content is excluded.
Check later edits
An existing test does not pick up later changes automatically. Save your edits and restart the test to use an updated snapshot.
A test is not publication or activation. Public changes still require publishing, and private guidance still requires its separate review and enabling process.
What a test creates
Tests use provider capacity, but they are not customer conversations, cases or human requests.
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